Twilio
Drive better ROI from every customer conversation.
Cloud Communications Platform
Twilio is a leading cloud communications platform that enables businesses to build, deploy, and run applications with robust APIs for SMS, voice, email, and authentication services. It offers a comprehensive suite of tools to enhance customer engagement and streamline communication workflows.
Key Features:
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Programmable Messaging: Send and receive multichannel text and media messages across 180+ countries, supporting SMS, MMS, and WhatsApp.
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Voice API: Build voice experiences that increase customer satisfaction and unlock ROI with data and AI, handling over 50 billion voice minutes globally in 2023.
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Email API: Deliver email messages reliably at scale with SendGrid, ensuring high deliverability and engagement.
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Verify: Implement globally-managed multichannel two-factor authentication (2FA) and passwordless authentication to enhance security and reduce fraud.
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Twilio Flex: A digital engagement center for customer service and sales, providing a customizable cloud contact center platform.
Twilio's platform is trusted by over 300,000 brands and more than 10 million developers worldwide, offering scalable and reliable communication solutions to meet diverse business needs.
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